Taking excellence to service delivery in hospitality...


Start a successful career in hospitality or use the opportunity to raise the  benchmark of service delivery at your establishment with STANDARDS-CENTRAL.

Our unique training courses and 'master classes' will guide students, management staff and team leaders through the highest levels of service standards and quality assurance principles across all sectors and departments - ultimately equipping each and every participant with the knowledge, skills and confidence needed to become well-rounded professionals in managing general business operations - from General Operations, Performance Management and Team Leadership to People Management.

Programs and courses are presented by internationally acclaimed Neuro-luingists and various high profile business coaches and performance strategists - a formidable combination that keeps on  winning the respect of educationists worldwide as one of Southern Africa's leading seats of learning in hospitality.

Take the first step from mediocrity to mediation and realization of excellence!!!


Johann Jurgens

Johann Jurgens


STANDARDS-CENTRAL was the brainchild of a man with a vision to create, introduce and apply initiatives to positively impact standards in hospitality , Johann Jurgens (PNLP-CYFC). Starting out as a practitioner in Neuro Linguistic Programming (NLP) Johann soon became known by many as a well respected motivational speaker, business coach and peak performance strategist. Having authored the blueprint of countless personal and professional successes and achievements for his clients in the industry through various on-stage presentations, seminars, teachings and coaching engagements, he’s now steering the STANDARDS-CENTRAL flagship towards becoming the leader in business transformation innovations in hospitality, not only on home turf, but throughout Southern Africa, Africa and Globally.

Welma Jurgens

Welma Jurgens


Welma is a graduate in tourism studies and made her name in the hospitality industry through various commendable engagements in the running and management of various successful establishments and safari operations through the years.