Travel, tourism and hospitality is the world’s single biggest industry and it has been estimated by the World Tourism Organisation that around one job in ten now depends on this fast growing sector.

Travellers and tourists expect high standards of service and hospitality and it is only through organised and structured training that the industry can meet these expectations. STANDARDS CENTRAL was established to provide recognised standards of hospitality staff training appropriate to the needs of the safari lodge and travel industries, via its high quality training syllabi, micro-credential qualifications and verification certifications.  

STANDARDS CENTRAL training models and programmes are continuously revised and improved to ensure they are always relevant and up to date. This is carried out under the careful scrutiny and supervision of experts and area specialists in the respective fields of the travel, eco-tourism and hospitality industries. 


Written in collaboration with STANDARDS CENTRAL and drawing on over 30 years experience in the field, this is the most concise and comprehensive Game Lodge Management course of it's kind...

 COURSE OVERVIEW: 

The GAME LODGE OPERATIONS MANAGEMENT COURSE was designed to give you an insight into lodge operations. It will teach you how lodge departments work behind the scenes to provide a memorable experience to guests. You will learn about the organizational structure of a lodge, the functions of different lodge departments, and how they can work together to provide guests with an excellent hotel stay every single time.

Successful management is about acting and thinking like a leader, activating your best self and unlocking potential in others. It entails having a true passion for your staff while managing business performance to the desired outcome. The aim of this course is to guide your knowledge in the different management skills needed across all lodge departments so that you can be more effective in your work and role as manager.

  MICRO-QUALIFICATION MODULES:

  • Food & Beverage Service Certificate
  • Front-Of-House & Reception Service
  • Housekeeping & Accommodation Service
  • Kitchen Operations & Basic Cookery
  • Back-Of-House & Ground Management
  • Bush Function & Event Coordination

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 MICRO-CREDENTIAL QUALIFICATIONS: 

Micro-credential qualifications are short courses or course modules forming part of a verification-certification or qualification course allowing students flexibility in their studies or the opportunity to focus on a more specific area of study and/or practice...  

COURSE OVERVIEW  

If you have a passion to work with people and also with food and drink this course is ideal for you. The main purpose of the course is to provide you with a guided and instructed opportunity to be and become the best barman and/or waiter you can be.  

With this course you we learn everything you need to know about serving food, all types of beverages, Cocktails, mocktails, spirits and also how to become a wine expert. We also equip you with all the skills and knowledge you need to set-up and execute basic to 5-star food and drink service...and everything in between! 

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COURSE OVERVIEW  

FRONT-OF-HOUSE is one of the key operational areas in any Lodge or hotel because you are the direct face of the business, when a guest walks in to your establishment you will be the first person that they will see, and first impressions are usually lasting impressions. The FRONT-OF-HOUSE course is basically where we teach you how to become not only a competent but exceptional front-of-house practitioner, also included in the course syllabus is all the ins and all the outs associated with providing exceptional reception service. 

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COURSE OVERVIEW  
 
 
HOUSEKEEPING & ACCOMMODATION SERVICE is a unique course where we teach you how to become an exceptional housekeeper and equip you with all the necessary skills and knowledge to start working your way up from 'cleaner'  to executive housekeeper. 

You will learn everything there is to know about how the housekeeping department at a typical lodge or hotel operates from making beds,  clean rooms, creating guest delight to all the different cleaning chemicals you can use and how to apply these safely and effectively

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COURSE OVERVIEW  

KITCHEN OPERATIONS & BASIC COOKERY is where we teach you how to become that inner chef that you always wanted to be, empowering you both theoretically and practically with all the knowledge and skills you need to succeed...

You will learn the ABC of kitchen operations and ethics and also how to bring out that inner cooking potential. Under the guidance of our professional facilitators you will learn the basics of food preparation as we guide you along the way towards creating your own master piece on a plate.

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COURSE OVERVIEW  

Nearly everything requires a little bit of preventative maintenance. It’s a safeguard against future problems. If you’ve changed the oil on your car, installed antivirus software on your computer or taken vitamin C to fight off a cold, you’ve already performed preventative maintenance. 

Doing a small thing now keeps any problems from building up without your knowledge and becoming a big thing later. Don’t let poor planning now turn into a crisis in the future. Preventative Maintenance is crucial to any establishments success...

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COURSE OVERVIEW  

Projects frequently fail, not because of a lack of technical skills on the part of those executing the project, but because of inadequate coordination, integration, communication etc. 
This is due mainly to the inability of many project managers to successfully apply the tools and techniques of modern project coordination and control to their projects, as well as to manage and motivate the teams assigned to the project. This training course will significantly enhance the skills and knowledge of students and improve their ability to plan, manage, and control projects.

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