The HOSPITALITY STAFF SKILLS DEVELOPMENT PROGRAMS are short learning interventions that awards a certificate and micro-credential badge to employees who demonstrate proficiency in a specific skill set or competency within the workplace. The programs were designed to meet both the needs of employees and employers for career growth, and giving recognition for learning, aligned with industry standards.
- Housekeeping Service
- Front-of-House & Reception Service
- Porter & Concierge Service
- Public Cleaning Service
- Receiving & Handling Kitchen Supplies
- Preparing Appetizers & Salads
- Kitchen Commis (Support) Chef
- Kitchen Cleaning Service
- Serving Food & Beverage (Waiter Service)
- Food & Wine Pairing
- Bar & Bartending Service
- Maintenance & Facilities Attendant Service
- Responsible & Sustainable Tourism
The following is included in your package:
1. LEARNING MANUAL & WORKBOOK...
SPECIAL FEATURES:
- Manuals & Workbooks were written, compiled and designed by industry professionals, covering essential learning paths and avenues across all operational departments within the hospitality industry.
- These comprehensive manuals have been developed following a unique model which perfectly blend knowledge enhancement with practical, hands-on activities and assignments, all contributing to a user-friendly, integrated and outcome-based learning experience.
2. CERTIFICATE OF ACHIEVEMENT...
3. MICRO-CREDENTIAL BADGE...










